Returns & Refunds Policy
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. [UPDATE ’15-DAYS’ ACCORDING TO YOUR SUPPLIER’S RETURN POLICY].
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please note that we do not cover the cost of return shipping. You are responsible for paying the shipping costs associated with the return.
To start a return, you can contact us at Contact@50off.sale or using our Contact Us section. If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at contact@50off.sale, or using our Contact Us Section.
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Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right for you
Damages and Issues
With Your Product
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
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Exceptions / Non-returnable Items
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The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Exchanges / Replacements
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Refunds
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